Frequently Asked Questions

We have created a comprehensive FAQ section to serve as your go-to resource for answers to the most commonly asked questions.

Our goal is to empower you with the knowledge and guidance necessary to make informed decisions about your septic system.

Septic Tank pumping

On average, septic systems should be pumped every 3 to 5 years. However, the actual frequency depends on factors like household size, water usage, and system design.
While some additives claim to help, regular pumping remains essential. Additives may not sufficiently break down solids, and improper use can harm the system's natural balance.
Neglecting pumping can lead to solids overflowing into the drainfield, causing clogs, system failure, and environmental contamination. Regular pumping prevents these issues.
Signs include slow drains, foul odors, sewage backups, and lush grass around the drain field. Regular inspections by professionals can help determine the right pumping schedule.
Pumping a septic tank requires specialized equipment and expertise. It's best to hire a professional septic service provider to ensure proper and safe pumping.
Yes, conserve water, avoid flushing non-biodegradable items, manage grease disposal, and schedule regular inspections and pumping. Proper maintenance significantly extends your system's lifespan.
A professional technician empties the septic tank using a vacuum truck, removes accumulated solids, and may inspect the system for any issues or potential repairs.
Yes, excessive rain can saturate the soil and overload the drain field, potentially leading to backups. Consistent maintenance helps mitigate the impact of weather events.

Sump Pumps

A sump pump is a device installed in a pit (sump pit) in basements or crawl spaces to pump out excess water. When water reaches a certain level in the pit, the pump activates and pumps the water away from the building's foundation to prevent flooding.
Even if you don't live in a flood-prone area, a sump pump can still be beneficial to prevent water damage caused by heavy rainfall, melting snow, or plumbing issues. It helps keep your basement or crawl space dry and minimizes the risk of mold and structural damage.
It's recommended to test your sump pump at least once a year. You can pour water into the sump pit to ensure the pump activates and pumps water properly. Regular testing helps ensure that the pump is functioning when you need it.
While some homeowners may have the skills to install a sump pump, it's often recommended to hire a professional to ensure proper installation. An incorrectly installed pump could lead to inefficiency or failure during critical moments.
The lifespan of a sump pump varies, but well-maintained pumps can last anywhere from 5 to 15 years. Regular maintenance and proper usage can extend the pump's lifespan.
Regular maintenance involves cleaning the sump pit, checking the pump's components for debris or damage, testing the pump, and ensuring the float switch is working correctly. It's advisable to have a professional inspect the pump annually.
Most standard sump pumps rely on electricity and won't work during a power outage. However, you can install a backup sump pump that operates on battery power or water pressure to ensure functionality during power loss.
Yes, there are pedestal sump pumps, which have the motor positioned above the water; and submersible sump pumps, which are entirely underwater in the sump pit. Each type has its advantages, and the choice depends on your specific needs.
It's generally not recommended to use a sump pump for tasks other than its intended purpose, as it can put unnecessary strain on the pump and affect its performance. It's best to use appropriate tools for draining pools or watering lawns.
If you notice any issues with your sump pump, such as strange noises, failure to activate, or water not being pumped out, it's important to address the problem promptly. Contact us to diagnose and repair the issue to avoid potential flooding or water damage.

Lift Stations

A lift station, also known as a pumping station, is a critical component of wastewater management systems. It pumps wastewater or sewage from lower to higher elevations, ensuring efficient transport to treatment facilities.
Lift stations are needed in areas where gravity alone cannot move wastewater effectively, such as in regions with varying terrain or low-lying areas. Lift stations enable the movement of wastewater against gravity and over obstacles, preventing backups and ensuring proper flow to treatment plants.
Lift stations consist of pumps, pipes, valves, and control systems. When wastewater levels in a collection pit or sump reach a certain point, float switches activate the pumps. The pumps then push the wastewater through pipes to a higher elevation or treatment facility.
Lift stations commonly use submersible pumps or centrifugal pumps. Submersible pumps are placed underwater within the sump or pit, while centrifugal pumps use rotating impellers to move wastewater.
Lift stations require regular maintenance, including pump inspections, cleaning of pits and screens, checking float switches, testing alarms, and verifying control panel operation. Maintenance schedules can vary but are typically performed monthly to quarterly.
The lifespan of lift station pumps can vary based on factors like usage, pump quality, and maintenance. Well-maintained pumps can last around 10-15 years, but it's essential to monitor performance and consider replacement when efficiency declines.
A wet well is the lower chamber of a lift station where wastewater collects before being pumped. A dry well is the upper chamber where the pumps and controls are housed. The terms "wet well" and "dry well" describe the water level inside each chamber.
A force main is a pressurized pipe that carries wastewater from the lift station to a treatment facility or higher elevation. It ensures a consistent flow of wastewater, even if the terrain is not conducive to gravity-driven transport.
Some lift stations are designed to handle both sewage and stormwater, while others are dedicated solely to sewage. Design considerations depend on local regulations, capacity requirements, and the specific needs of the area.
Lift stations can be equipped with backup power systems, such as generators or battery backups, to ensure continued operation during power outages. These systems help prevent backups and overflows during emergencies.